Privacy policy

1. Who is responsible?

You can use these contact details for privacy questions and requests concerning your data.

2. Visiting this website

This version is hosted through OpenAI Sites using Cloudflare infrastructure. Delivering and protecting the website involves processing technical request information such as IP addresses, requested pages, timestamps and browser information. The hosting platform also controls access to this currently private site.

Platform processing, retention and international transfers are described in the OpenAI privacy policy and the Cloudflare privacy policy. These platform services are separate from the coaching records described below.

Cookies and local storage

The page’s own code does not set cookies, use local storage or include analytics or marketing trackers. Access through the hosting platform and an OpenAI sign-in is governed by OpenAI’s own cookie and privacy settings. This statement does not mean that the hosting or sign-in platform is cookie-free.

3. Enquiries and communication

If you contact me, I use the contact details and information you provide to answer your enquiry, arrange appointments and manage our working relationship. Email sent to the address above is handled through Gmail, a Google service. Please use an initial enquiry to describe your request briefly rather than sending detailed sensitive coaching information.

Enquiry information is retained for as long as needed to handle the enquiry and meet applicable documentation or legal obligations. If you become a coaching client, the retention rules below also apply.

4. Appointment booking with Calendly

The booking buttons open Calendly in a new tab. Calendly is not embedded on this page. When you use the booking service, Calendly processes the details you submit; I receive the information needed to arrange and conduct the appointment. You can also request an appointment by email or telephone.

Calendly processes data in the United States and other locations stated in its privacy notice, which also explains retention and transfer safeguards.

5. Maps, reviews and external links

This website contains links to social media profiles and external websites. By clicking on these links, you will leave this site and be subject to the privacy policies of the respective providers.

Google Maps and the review link open Google. There is no embedded Google map or review widget on this website. Google processes information about your use of its services under its privacy policy. Google reviews are public and may be associated with your Google profile.

Links to LinkedIn and the emTrace coach profile likewise lead to external websites. No social plug-in is embedded. A link does not send your coaching records to the linked provider.

6. Personal data in coaching

For coaching, I process your name, address, telephone number, email, appointments, invoicing information and coaching content such as notes, topics and objectives. Records may be digital or on paper. I use them to provide coaching, communicate with you, invoice, document the work and support quality assurance.

Coaching content is treated confidentially. Disclosure of coaching content takes place with your express consent or where legally required. Providers used for communication and scheduling process the information necessary for those services. Marketing emails require your explicit consent.

Retention and security

Data are retained only as long as necessary for coaching or to meet statutory obligations. Invoice-related records are normally retained for ten years. In accordance with my existing coaching policy, coaching notes are generally retained for up to two years after coaching ends and then deleted or anonymised, unless collaboration continues or a legal obligation requires longer retention.

Digital records are protected by access controls such as passwords; paper records are kept securely.

7. International processing

The named platform, email and scheduling services operate internationally. Their processing includes the United States. Their linked privacy notices describe locations and transfer arrangements. OpenAI describes adequacy decisions and standard contractual clauses; Cloudflare and Calendly also describe participation in the Swiss–US Data Privacy Framework. These are the providers’ statements, not a guarantee that all data remain in Switzerland.

8. Your rights

Applicable Swiss data protection law governs my handling of personal data. Where other mandatory data protection laws apply, their rights also apply. You may request information about your data and, subject to the applicable requirements, correction, deletion, restriction, objection or a portable copy. You may withdraw consent for future processing. Legal retention duties can limit deletion.

Contact me using the details above. You may also contact the Swiss Federal Data Protection and Information Commissioner or another competent supervisory authority.